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Messaging

The biggest challenge facing Logistics Service Providers include the lack of technical integration in terms of messages. Without the ability to consolidate messages, Logistics Service Providers are only able to link to data, not the alerts, feedbacks, exceptions or confirmations.

Phalanxâ„¢ supports tracking messages from carriers, allowing you to view up-to-date status on any delivery-including tracking history, carrier name, and detailed pickup and delivery status information. It eliminates the need to log in and out of multiple carrier sites in order to obtain tracking information, and addresses the needs of shipping, transportation, and customer support personnel to access the current status of a delivery.