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Appointments

Phalan™ makes the appointments process more efficient:

The absence of a strategic plan to automate appointments means door availability is typically not factored in, shipment arrivals are not prioritized, and carrier congestion remains a problem. These external issues amplify the lead time variability for shipments and result in a lack of predictability. This makes it difficult to reduce inventory and resource levels, and minimize shorts on out-bound shipments to customers or stores.

Phalan™ enables shippers, carriers and consignees to schedule dock door appointments. It streamlines the dock appointment process by distributing the responsibility for scheduling from the warehouse to carriers and suppliers. By ensuring all supply chain partners are involved in the process and have visibility into requested, scheduled and rescheduled dock appointments, Phalanx™ optimizes receiving operations.